Skip to main content

Privacy Policy

Legal information about the privacy policy and data protection.

Privacy Policy

Last Updated: October 1, 2023

This Privacy Policy describes how OpenExchangeAPI Inc. (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our API services and related platforms.

Effective Date: 2023-10-01

Service: https://openexchangeapi.com

Provider: OpenExchangeAPI Inc.

1. Information We Collect

We collect the following types of information:

  • Account Data: Name, email address, organization, and billing details you provide when registering.
  • API Usage Data: Logs of requests made to the API, including timestamps, IP addresses, user agents, endpoints used, and usage volumes.
  • Payment Information: If you purchase a paid plan, our payment processor collects your billing and payment details. We do not store raw credit card information.
  • Communications: Any messages, support requests, or feedback you send us.

2. How We Use Your Information

We use your information to:

  • Provide and maintain our API service.
  • Enforce usage limits and prevent abuse.
  • Communicate with you about updates, support, and changes.
  • Process payments and manage subscriptions.
  • Improve the performance, security, and usability of our systems.

3. Cookies and Tracking

We use cookies and analytics tools to:

  • Track anonymous usage patterns.
  • Identify performance issues.
  • Monitor abuse or suspicious activity.

You may disable cookies in your browser settings, but certain features may not function correctly.

4. Data Sharing and Disclosure

We do not sell or rent your personal information. We only share data with:

  • Trusted third-party vendors who assist in operating our service (e.g., hosting, payment processing).
  • Legal authorities when required by law or to protect rights, safety, or enforce our Terms.

5. Data Retention

We retain personal and usage data as follows:

  • Account Data: As long as your account is active or required for legal/operational reasons.
  • API Logs: Retained based on your subscription tier (7, 90, or unlimited days).
  • Backups: Stored securely and rotated periodically.

6. Security

We implement industry-standard security practices including:

  • HTTPS encryption for all communications.
  • API key-based authentication.
  • Access controls and audit logging.
  • Ongoing security monitoring and incident response.

Despite our efforts, no method of transmission or storage is 100% secure. Use the service at your own risk.

7. Your Rights

You may:

  • Access, update, or delete your personal data.
  • Revoke consent or close your account at any time.
  • Contact us to exercise any privacy rights under applicable laws (e.g., GDPR, CCPA).

Requests can be submitted via email at [email protected].

8. Children’s Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or posted on our site. Continued use of the service constitutes acceptance of the updated policy.

10. Contact Us

Email: [email protected]

Site: https://openexchangeapi.com

Address: 1234 Wilshire Blvd, Suite 400, Los Angeles, CA 90017