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Terms of Service

Legal information about the terms of service.

Terms of Service

Last Updated: October 1, 2023

This document outlines the terms and conditions for using OpenExchangeAPI. By using our services, you agree to be bound by these terms.

Effective Date: 2023-10-01

Service: https://openexchangeapi.com

Provider: OpenExchangeAPI Inc. (“we”, “our”, “us”)

1. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms. These Terms form a legally binding agreement between you and OpenExchangeAPI Inc. If you do not agree with these terms, do not access or use the Service.

2. Eligibility

You must be at least 18 years old to use this Service. By using OpenExchangeAPI, you confirm that you meet this requirement and are legally eligible to form a binding contract.

3. License and Access

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the API in accordance with your selected subscription plan. This license does not permit:

  • Reselling or redistributing API responses.
  • Using the API in illegal, fraudulent, or high-risk operations.
  • Interfering with the API service or attempting to bypass rate limits.
  • Reverse engineering, scraping, or cloning of the API endpoints or data.

4. Subscription Plans

Free Tier

Basic access, limited rate caps, attribution required.

Pro Tier

Paid access with higher usage limits, extended retention, and improved support.

Enterprise Tier

Custom plan with SLA-backed guarantees, priority support, and high-volume options.

Upgrades, downgrades, and cancellations can be managed via the dashboard. Billing is monthly or annual.

5. API Key Security

You are solely responsible for maintaining the confidentiality of your API key. Any activity using your key is considered authorized. We recommend rotating keys periodically and not exposing them publicly.

6. Rate Limits & Fair Use

Each plan enforces documented rate limits. If you exceed limits:

  • A 429 Too Many Requests status may be returned.
  • Access may be throttled or suspended.
  • Repeated abuse may result in permanent revocation.

We enforce fair use to protect overall platform integrity.

7. Data Accuracy and Use

We aggregate rates from reputable financial sources and apply validation checks. However:

  • Data is provided “as-is” with no guarantee of accuracy or fitness.
  • Use in regulated financial applications or compliance workflows must be backed by an SLA.

Do not rely on the data for legal, financial, or tax obligations without cross-verification.

8. Service Availability & SLA

We strive to provide:

  • 99.9% uptime for Pro users
  • 99.99% uptime for Enterprise clients

Important: These are internal targets. Only customers with a formal Service Level Agreement (SLA) are entitled to compensation or recourse in the event of downtime.

Downtime may occur due to maintenance, upgrades, or external network disruptions.

9. Support Levels

  • Free Tier: GitHub issues or community forums
  • Pro Tier: Email + ticket-based support (within 24 hours)
  • Enterprise Tier: Dedicated support rep, on-call escalation, SLA enforcement

10. Modifications

We reserve the right to update or remove endpoints, features, or pricing. Major changes will be communicated via dashboard alerts or email notices.

11. Termination

We may terminate your access at any time, without refund, if:

  • You breach these terms.
  • Your usage threatens system stability or exceeds fair limits.
  • You misuse or abuse platform access.

You may terminate your account by canceling your subscription via the dashboard.

12. Intellectual Property

All API content, endpoints, documentation, and branding are the intellectual property of OpenExchangeAPI Inc. You may not reproduce, copy, or modify any part of the service without written permission.

13. Indemnification

You agree to indemnify, defend, and hold harmless OpenExchangeAPI, its affiliates, officers, employees, and licensors from any claims, damages, or liabilities arising from:

  • Your use of the API
  • Your breach of these Terms
  • Your violation of applicable laws

14. Limitation of Liability

To the extent permitted by law, OpenExchangeAPI shall not be liable for indirect, incidental, or consequential damages, including but not limited to lost profits, data loss, or business interruption.

15. Governing Law

These Terms shall be governed by the laws of the State of California, United States. Any legal disputes shall be handled exclusively in the courts of Los Angeles County, California.

16. Disclaimer

These Terms do not establish a joint venture, partnership, agency, or fiduciary relationship. Each party remains an independent contractor.

17. Contact

Questions or concerns?

Email: [email protected]

Site: https://openexchangeapi.com

Address: 1234 Wilshire Blvd, Suite 400, Los Angeles, CA 90017